About us

We believe the best tools
make you forget they exist

We do exactly one thing: find files by name, and do it properly.
Every claim below is followed by something you can verify yourself — because a belief only counts once it becomes a behavior.

What we're chasing

Three priorities, in an order we don't rearrange

These three have a strict order. When they conflict, we resolve it in this sequence — not by whichever sounds better in a pitch.

01

Accuracy first

What you find has to really be on disk; what you don't find has to really be out of scope. Speed means nothing if the result lies to you. So we'd rather show "still checking" in the status bar than hand you a confident-looking number that's wrong.

02

Then, speed

Fast enough that "waiting" stops being a concept — results appear as you type, not "quickly after" you type. This comes after accuracy but before everything else about the experience: a search box you have to wait on doesn't get a second try.

03

Then, the feel of it

Quiet, unobtrusive, nothing to learn. It should appear in under a second when you need it, hand you the file, and disappear. We don't build dashboards, badges, or "you searched 137 times this week."

What we refuse to do

The boundaries are ours to draw

None of this is a limitation we hit — it's a line we drew on purpose. It buys a small index, a low footprint, and a privacy posture you don't have to take on trust.

We don't read your file contents

The index holds names, paths, sizes, and timestamps — nothing else. That's our first product rule, and it's also why we can't do full-text search — we put that "limitation" in the comparison table, not in a footnote.

We don't ask for permissions we don't need

The Mac App Store build requests exactly three sandbox entitlements. It does not request Full Disk Access, and requests no Accessibility or Apple Events automation. Check the entitlement list inside the app bundle if you want to see for yourself.

We don't go online

Indexing and searching make no network requests. No account, no telemetry, no advertising SDK. Open Activity Monitor's Network tab and watch it — this is the easiest claim here to verify on your own.

How we handle numbers

Every figure ships with its terms

Performance claims are easy to write. We choose to publish the machine, the method, and what we never measured — a number that hides its own conditions was never worth trusting in the first place.

What we doWhat it means
Publish the conditionsBenchmark machine, Release build, warm-up and sample counts, dataset size — all on the measured facts page.
Publish the gapsThat same page states plainly that nothing has been re-run on Apple Silicon, and that there's no cross-machine first-scan figure. Marking what's missing beats supplying a flattering number.
Separate thresholds from measurements"p95 ≤ 5 ms" is a line we hold ourselves to; "2.87 ms" is one measured run. We never blend the two, and never present a best run as the norm.
No absolute claimsWe don't say "the fastest," and we don't make comparative speed claims against other tools — only what we measured ourselves.
How we handle our own mistakes

What we removed says more than what we added

Every item below actually happened, and each one was a deliberate subtraction. We'd rather you see these than a version of us that never got anything wrong.

We removed a warning you couldn't act on

Settings used to list "N locations can't be read." It turned a constant fact — macOS permanently protects a set of system directories — into a dynamic alert, and most entries were root-owned system internals you could neither understand nor fix. We deleted the whole thing.

We removed a paid feature that didn't exist

The pricing page once listed "Finder side-by-side" as a Pro feature. That option is disabled at compile time in the Mac App Store build — it's simply not in the shipping app. Once we noticed, we took it off rather than leave it there because it read well.

We widened the free tier instead of narrowing it

The free tier used to force a choice among Desktop, Documents, or Downloads. That made files in the other two behave as if they didn't exist, rather than merely being out of scope — which is misleading. So it became any combination of the three.

Our feedback emails carry none of your file names

The in-app "Report an Issue" drafts an email prefilled with version, build number, macOS version and chip architecture. No file names, no paths — you can inspect it fully before sending. Same for the diagnostics you can copy.

Reaching us

One inbox, one channel

Support and suggestions

Write to support@locseek.com, or use the in-app "Report an Issue" menu to draft one in a click (version information only). When we act on a suggestion we're happy to credit you in the release notes, with your permission first.

The only download channel

The Mac App Store (App Store ID 6789140446), and nowhere else. We don't offer a direct download here and there's no third-party mirror — any "Locseek installer" found elsewhere has nothing to do with us.

Payment and refunds are Apple's

Every transaction is handled by Apple; we never touch your payment information. Refunds follow Apple's standard policy at reportaproblem.apple.com.

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